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About

About B.LAB

B.LAB™ supplies salons, spas and clinics with five product lines: face and scalp rituals, retail home care products that continue those rituals, custom-branded back-bar and home care products, standalone apps for owner-operated businesses, and AI-centric software for professionally managed groups. B.LAB-branded products are formulated and manufactured in Milan.

Vision and mission

One connected workflow for professional beauty businesses

A professional beauty business runs on one workflow: products are chosen, services are designed, staff are trained, clients are served, home care is sold, stock is reordered and results are reviewed. In most businesses each step is handled by a different supplier or system.

B.LAB's mission is to streamline that workflow and help business owners grow. We do it with two kinds of technology, built by a professional beauty company for professional beauty businesses.

  1. 01 Product selection Biotechnology
  2. 02 Service design Biotechnology
  3. 03 Staff training Information technology
  4. 04 Client service Biotechnology
  5. 05 Home care retail Biotechnology
  6. 06 Stock and replenishment Information technology
  7. 07 Performance review Information technology

Pillar 1 · Biotechnology

Products built on the latest advances in biotechnology

Rituals, home care and custom-branded ranges formulated around named biological mechanisms, so every product has a clear reason to be on your menu and your shelf.

Pillar 2 · Information technology

Software apps and enterprise solutions, with AI built in

Apps for owner-operated businesses and AI-centric software for professionally managed groups, covering stock, clients, training, reporting and multi-location operations.

AI across the workflow

AI trained on how a professional beauty business runs

B.LAB applies AI to the specific decisions a salon, spa or clinic owner makes every week. AI reads, maps and suggests. Your professionals and managers decide.

01

Product design

Turns a 12-question product brief into recommended formulation families, with indicative cost and minimum order quantity drawn from the B.LAB formulation library.

For the owner: a costed product concept before you commit to sampling. Specialists validate every formulation.

B.LAB Formulation

02

Claims control

Checks labels, service menus, staff scripts and marketing copy against each product's approved claims, and flags wording that needs review.

For the owner: staff and marketing say only what each product is approved to claim, in every location.

B.LAB Formulation · B.LAB Business Apps

03

Training

Answers staff questions from your SOPs and B.LAB product education, and checks knowledge with short assessments after each module.

For the owner: new staff reach your standard faster, and senior staff spend less time repeating the basics.

B.LAB Business Apps · B.LAB Enterprise Solutions

04

Analytics

Reads service and retail sales to show profit by service, retail sales per client visit and rebooking rates by staff member.

For the owner: a clear view of which services, products and people grow the business.

B.LAB Business Apps

05

Supply chain management

Forecasts product use at each location from services booked and retail sales, prepares recommended orders, and flags stockouts and slow-moving stock.

For the owner: less money tied up in stock, and no service cancelled for a missing product.

B.LAB Enterprise Solutions

06

Business intelligence

Combines service, retail, stock and staff data into one view and compares locations against each other and against your own baseline.

For the owner: the decisions that matter each month, on one screen, for one location or a group.

B.LAB Enterprise Solutions

Where products are made

B.LAB Branded Products

Skin, scalp and hair care are formulated and manufactured by B.LAB in Milan. Nutraceuticals are manufactured in India.

Private Label Formulations & Products

Made by selected manufacturing partners in Italy, India and France. B.LAB places each program with the partner that matches your quality, positioning and cost requirements.

Talk to the B.LAB team

Contact B.LAB

Talk to B.LAB

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